VeriFYI

FAQs

Q: I have submitted names for processing but have not received a response. What should I do?

A: The normal response time is up to two business days after initial submission. You should receive an email indicating that the DPS results have been applied. You should receive a list of names with hyperlinks that you can click on to view the report for each name. If you do not receive a response after two business days, or if your links do not work correctly for some reason, please contact us immediately.

Q: I am an existing member of the Criminal Background Check (CBC) Program, how can I use the veriFYI program?

A: Existing CBC Members should contact us to determine what information we need from you to continue services. Since we no longer use or support the VolNet program, we want to make this transition as smooth as possible for your organization.

Q: As a Volunteer Source+Plus (VSP) member, veriFYI membership is part of the VSP fee. Do I still have to pay for each person I am submitting to be checked?

A: Yes. In addition to the membership fee, there is an additional cost for each check performed by veriFYI.

Q: What is a multi-jurisdictional or multi-state trace?

A: A multi-jurisdictional trace searches databases that looks for both criminal and sex offender records from across the country. The multi-jurisdictional check or multi-state check utilizes one of the largest private-sector criminal history databases in the nation. It draws data from multiple criminal record sources in a total of 45 states. It includes criminal data from criminal courts, state criminal record repositories, probation, prison parole and release files, sex offender registries and other government agencies. Sex offender registries are available in all 50 states and Washington, D.C.

Q: My Texas Motor Vehicle Report states: THIS TYPE RECORD WILL NOT REFLECT OFFENSES OR RELATED SUSPENSIONS UNDER ALCOHOL BEVERAGE CODE 106.041 OR 106.071. What does this mean?

A: The Texas Alcohol Beverage Commission has a section of code that references minors: Chapter 106 - Provisions Relating To Age. Code 106.041 refers to Driving Under the Influence of Alcohol by a Minor and Code 106.071 refers to Punishment for Alcohol-Related Offense by a Minor. In essence, the Motor Vehicle Report will not show alcohol-related offenses committed by a minor. More information can be found by visiting the TABC website at http://www.tabc.state.tx.us/leginfo/minorcode.htm.

Q: What do the letters CCH, SOR, and NBF stand for?

A: These are acronyms used by TX DPS and may be found on your results.

CCH = Computerized Criminal History (Record supported by fingerprints).
SOR = Sex Offender Registry.
NBF = Name Based File (Record unsupported by fingerprints).