VERIFYI | FAQs

	Why VERIFYI?
	How well do you know your volunteers or perspective employees? In fact, you can never be too certain about the people you work with, especially when they work with those who are already at risk.That’s why there’s VERIFYI. With VERIFYI, your organization has an efficient, cost-effective resource to perform thorough, multi-jurisdictional background checks on both employee and volunteer applicants. VERIFYI also serves as an integral part of your risk management strategy by helping deter offenders from applying. In addition, many insurance companies actually require a multi-jurisdictional background check. VERIFYI fulfills this requirement.
	Who needs VERIFYI?
	The importance of adding a comprehensive background check program to your group’s staffing policy cannot be overstated. Whether operating as an organization with a 501 (c)(3) status in Collin, Dallas, Denton or Tarrant county (Partner Members of VolunteerNow), a church/faith-based organization, an organization such as a youth sports league, any tax-supported entity, an organization associated with TANO, ONESTAR or other nonprofit organizations not listed above that serves a vulnerable clientele, should use VERIFYI.

	What is the cost for a VERIFYI criminal background check?
	The cost for the search is $9.95.
	What do I receive for $9.95?
	We call this our Most Valuable Protection (MVP) Package. You will receive a social security trace, a multi-jurisdictional database search of more than 300 million criminal records, all 50 states of sex offender records, and if you are in the State of Texas you will also receive information reported by the Texas Department of Public Safety (DPS)-Secured Site.

	Do you provide other types of searches?
	Yes, Motor Vehicle Reports, AKA, County Criminal Searches, and Employment Verification.
	Do I need to have the volunteer sign a release form?
	Yes, you must have every applicant complete and sign a release form before you run their background search.
	What is your turnaround time for a search?
	Our standard turnaround time is the next business day. However, if you have a special need or circumstance we can get the results back sooner. Please call or email VERIFYI for additional information regarding turn around.
	I have submitted names for processing but have not received a response. What should I do?
	The standard response time is the next business day after your initial submission. If you do not receive a response after two business days, or if your links do not work correctly for some reason, contact us.
	How do I know my submission has been processed?
	You will receive an email notification with a list of names and hyperlinks. Click on the hyperlink to view the report for each name.

Why VERIFYI?